1. Amanda wants to book an appointment to do a manicure for her upcoming graduation in three weeks.
  2. Amanda wants to view the availability of a local nail technician’s schedule.
  3. Amanda searches for local nail salons and businesses.
  4. Amanda views Nal’s Nails’ appointment availability and searches for open time slots.

  1. Nana wants to be find a nail technician that can do rhinestone nail designs.
  2. Nana views Nal’s Nails’ gallery of nail photos.
  3. Nana goes to the contact form page for further inquiries discussing the kind of rhinestone designs she would like to get.

  1. Crystal wants to support a local nail business so that her transactions directly benefit the service provider.
  2. Crystal views the business’s testimonials and gallery from past customers to learn more about the quality of their work.
  3. Crystal reads the “About” page of Nal’s Nails to learn more about the business and their values.